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Category: Customer Experience

Dining Out? 4 Tips for Great Restaurant Service

Dining out, enjoying good food with some good company can be a great entertainment alternative. For restaurants, it’s an opportunity to attract new customers and show off delectable dishes. For the customers however, it’s...

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Top 7 Customer Service Trends in 2015

Whether you’re running a multi-national corporation or an operation of one, customer service is essential to the success of the business. Many businesses are trending towards automating their service responses with modern technologies and...

Stupid Phrases Customers Hate

“That’s our policy.” – You’re being paid to recite this idiotic phrase but it is best confined to staff training seminars. A dissatisfied customer doesn’t care about your policy. He cares about the issue...