Dining out, enjoying good food with some good company can be a great entertainment alternative. For…
Category: archive
Why Customers Expect More and You Should Give It
If you have ever worked in customer service, you know there are times when the customer’s…
5 Signs You Should Quit Your Customer Service Job
Customer service is never an easy job. You can complete as many training programs as you…
Top 7 Customer Service Trends in 2015
Whether you’re running a multi-national corporation or an operation of one, customer service is essential to…
Here’s the Best Way to Ask for Customer Feedback
There’s a reason customer review sites are so popular. Before they buy, people want to know…
(Infographic) Courts, Scotiabank Voted Best of Jamaica in Customer Service
Jamaicans are always venting about poor customer service but how do we really rank the service…
Dear Business Owner, You’ve Lost Me As A Customer
Dear Business Owner, It’s the time of year that every retailer looks forward to. Those broke…
Service and Jamaica’s Healthcare: Does It Need Fixing?
“I will remember that I do not treat a fever chart, a cancerous growth, but a…
Great Food, Even Better Service at Shirley’s Retreat
When I suggested Shirley’s Retreat Hotel, no one in the party of three had heard of…